​FREQUENTLY ASKED QUESTIONS

Equipment - Guides - operation period -

OUR EQUIPMENT

Our selection of double sea kayaks with rudders includes a variety of well-known brands, such as Prijon, Riot, Necky and Wilderness Systems.
For the more confident kayakers, single kayaks with rudders or skegs are also available upon request and availability. We have Tahe Marines, Prijons, Riot, Neckys, Wilderness Systems, Northshores and Valleys, and our paddles are made from carbon by Werner and SCK.

GUIDES

Our guides are all highly experienced, with extensive paddling experience in the Greek seas.
To ensure the highest level of safety and service, they have all undergone extensive training in England, and hold a BCU & ACA certifications.
​We take great pride in the quality of our guides, and guarantee a friendly and professional experience.

​​WHEN ARE THE ACTIVITIES AVAILABLE?

​Our services are available from April to October, every day and depending on the weather conditions.
PAYMENT - Deposit PAYMENT - Cancelation policy - weather conditions
To ensure your booking is confirmed, we kindly request a 30.00€ deposit per person, which can be paid in advance via Paypal, Debit/Credit Card.
​Balance can only be paid in cash (euros) upon arrival to our base.
​
We understand that things can change and if that happens, we have a cancellation policy in place. 
A fee of 10€ will be applied for cancellations made less than 1 week in advance and 50% of the total amount will be charged for cancellations made less than 4 days in advance. If you cancel a day before the tour, the full amount will be charged.

The Aegean Sea is an adventure-filled paradise, blessed with the north winds of meltemia. Our paddling area is located on the south coast of Santorini, where the cliffs provide shelter, making it an ideal spot for paddling, even for beginners.
On some days, paddling is safe yet still exciting. If that's the case, we will always inform our guests about the conditions and give them the freedom to choose whether to join the tour or not.

In case we need to cancel our activities due to weather conditions, you will be notified in advance and you will be offered to reschedule your activity to another available date, or if you are unable to reschedule, or there is no availability, we will refund any deposit that has already been made.

activity INCLUSIONS - PicNic - What to bring with you

TOUR INCLUSIONS

  • English Speaking Guide / ASI Certified Guide
  • Sea Kayaking / SUP equipment
  • Drybag
  • Hat
  • Snorkeling equipment 
  • Homemade Picnic
  • Snacks & Fruits
  • Local taxes

OUR FAMOUS PICNIC

​Light picnics are available on the kayaking tours and snacks for the SUP tour. 
​You should expect to find a freshly-homemade sandwich, seasonal fruits, and traditional snacks, all prepared with a friendly and professional touch. 

DON'T FORGET TO BRING WITH YOU

  • A swimming suit
  • A hat & sunglasses
  • A towel
  • Flip flops / water shoes (shoes that can get wet)
  • Dry Clothes
  • Sunscreen
  • A bottle of water
Location - office working hours - transportation

OUR BASE LOCATION

​We are located 300m below the Prehistoric Excavations of Akrotiri and right before the stunning Red Beach.
Our location is also close to the famous restaurant ''The Cave of Nikolas'', making it the perfect spot for your summer getaway.
You can easily get here by local buses running every 45 minutes during the summer months. ​ 

WHAT ARE ​YOUR OFFICE WORKING HOURS?​

​Our office hours are: 09.00 a.m. to 6.00 p.m. 

PICK UP AND DROP OFF SERVICE

We provide an easy, convenient and comfortable service for our clients with our 9-seater minivan, upon request.
We will do our best to get as close to your accomodation as possible when picking you up and dropping you off.
For your convenience, we'll be in touch the day before your paddling activity (around 7 pm) so we can finalise the transfer details and meeting point.
Photos
For our clients' convenience, we keep files for two weeks before deleting them.  After two weeks, the files will be permanently removed.
Kindly note, all the pictures are provided for free for all our guests and activities.
important information for guests coming from the cruise ships
​If you're arriving from a cruise ship, you'll need to tender to the old port of Fira and then take the cable car to Fira town.
Our van will be waiting for you at the closest pick-up location to the cable car: Caldera Yachting - Santorini.
Here's a link to the exact location: https://goo.gl/maps/NxLsunQCw31aEhRz5

Before you book your activity with us, make sure you know the exact time of the last tender to your boat, in order to make sure you have plenty of time to return on time.

If you need more information, please contact us and we will be more than happy to assist you.
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